Using this site
Everyone who lives in or owns a building the company looks after has to be able to use this site and the keep, whatever they read it with. This statement says what the site aims for, how it was checked, with the numbers, and where it still falls short.
A picture made for this page.
The aimWCAG 2.2, level AA
The site and the owners’ and residents’ portal are built to meet the Web Content Accessibility Guidelines 2.2 at level AA. The company also has a duty under the Equality Act 2010 to make reasonable adjustments for disabled people who use its services, and a page or a letter in another form is one of them.
- Pages that reflow to 320 pixels wide, which is a 1280-pixel window at 400% zoom, with nothing cut off or scrolled sideways.
- Every control reachable and usable with a keyboard alone.
- Pictures described; drawings that only decorate hidden from screen readers.
- Movement that stops when your device asks for less.
How it was checkedThe measurements, as they came out
Checked on 13 November 2026 against the live site, with automated checks run in a real browser engine and by hand.
| What | How | Result |
|---|---|---|
| Screen widths | Every page reachable from the first page, 14 in all, loaded at 390, 820, 1280 and 1600 pixels wide and scrolled from top to bottom, looking for anything wider than the screen, a picture that failed to load or a broken link. | 0 pages wider than the screen at any width, 0 pictures that failed to load, 0 broken links. An address that does not exist gets the site’s own page saying so. |
| The narrowest phone | The pages with the most in them, at 320 pixels wide. | 20 pages, including the portal signed in and the repairs desk: nothing wider than the screen at any point down the page. |
| Light and dark settings | 24 (15 public, and 9 pages of the portal and the repairs desk signed in) pages checked with the device set to light and to dark: the painted background, the type scale, controls that show no edge, text cut off by its box, touch targets. | 0 findings with either setting. |
| Text over pictures | Measured against the darkest and the lightest pixels actually behind each line, after every shade and overlay, with a deliberately failing line as a control. | 19 lines of text set over pictures, each at all four widths: the lowest worst-pixel contrast is 4.56:1, against the 4.5:1 that AA asks for. The failing control failed all 76 times, as it must. |
| Body text | The site’s text colours against the stone panels they sit on. | Every piece of text on the 15 public pages: the lowest is 4.64:1, and none is below 4.5:1. |
| Keyboard | A link to skip to the content; a 3-pixel focus ring on every link and control; the Contents menu opens with Enter or Space and closes with Escape; form errors listed at the top and each linked to its field. | Every control reached and used without a mouse. |
| Without scripts | Every page read and every portal form sent with JavaScript switched off. | Everything works except the date calculator on Kept in date, which says so; the keep works out the same dates on the server. |
Where it falls shortKnown limitations
- One colour scheme
- The site is dark whatever your device asks for. Its text is measured against that dark ground, but a light version is not offered.
- Date fields
- Dates are chosen with the browser’s own date picker, which looks and reads differently from one browser and screen reader to the next. A date can always be typed instead.
- The calendar file
- The check dates download as an .ics file that your calendar app opens; how accessible that is depends on the app, which the company does not control.
- Long reports on a phone
- A fault’s route and everything that has happened to it are long lists on a small screen. Headings mark each part so a screen reader can jump between them.
- Tested by checks, not yet by people
- The site has been checked with a keyboard, with automated checks and by reading it; it has not yet been tested by disabled people using their own equipment. That will be done once the company has buildings in its care.
AskingAnother format, or a problem with a page
Write to tenants@kenyonproperties.website with “Website” at the start of the subject. Say which page, what you were trying to do and the format that suits you: plain text, large print, or a letter by post.
The answer, and the page in the form you asked for, come within five working days.
If you are unhappy with the answer, you can complain.
See Making a complaint. The Equality Advisory and Support Service gives free advice on discrimination, and the Equality and Human Rights Commission enforces the Equality Act 2010.
- Equality Advisory and Support Service
- Equality and Human Rights Commission
- Web Content Accessibility Guidelines (WCAG) 2.2
This statement was prepared on 13 November 2026 and is reviewed whenever the site changes.